Refund Policy

Refund Policy

YouWave values every customer and works hard to provide customers with a good experience using YouWave products.

YouWave Premium Version software offers a free trial period, so customers can ‘test-drive’ before deciding to purchase. The trial version has no functional limitation. All this helps customers make an informed purchase decision.

It’s because of this ‘try-before-you-buy’ system that YouWave generally does not refund products. If however, you believe that your purchase was made in error, you may contact info@youwave.com to correct the error. Please be advised that our response time may be delayed.