Author Topic: vboxSDL.exe / Anti-virus solution here.  (Read 8421 times)

YouWaveModerator

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vboxSDL.exe / Anti-virus solution here.
« on: March 26, 2013, 07:27:33 PM »
In the event of a false-positive from your Antivirus Software, post your antivirus name & version below, we will proceed to whitelist the software with the AntiVirus vendor.

If you have a short-term solution, also post below to help others

Thank you for your support.
« Last Edit: February 06, 2014, 04:30:10 AM by YouWaveModerator »
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YouWaveModerator

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Re: vboxSDL.exe / Anti-virus solution here.
« Reply #1 on: March 27, 2013, 09:42:04 PM »
Short term solution for Norton users

Issue: YouWave installer deleted upon download

Turn off Download Intelligence:
- In the Norton AntiVirus main window, click Settings.
- In the Settings window, click the Network tab.
- In the left pane, click Download Intelligence.
- In the Download Intelligence row, move the On/Off switch to the right to the Off position.
- In the Settings window, click Apply.
- In the Security Request dialog box, in the Select the duration drop-down list, select how long you want to turn off Download Insight, and then click OK.
- In the Settings window, click Apply, and then click OK.

Source:
https://support.norton.com/sp/en/us/home/current/solutions/v23920640_NAV_Retail_2012_en_us
« Last Edit: February 06, 2014, 04:31:54 AM by YouWaveModerator »
___________________________________________________________________________

Frequent Asked Questions (FAQ) here: http://youwave.com/forum/index.php?topic=3439.0
DO NOT SEND PERSONAL MESSAGES
___________________________________________________________________________

YouWaveAdmin

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Re: vboxSDL.exe / Anti-virus solution here.
« Reply #2 on: March 29, 2013, 11:22:45 PM »
We have reported this false positive alarm to Symantec (Norton's vendor).
YouWave is updated to Android Lollipop. See youwave.com/download

raghavtambi

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Re: vboxSDL.exe / Anti-virus solution here.
« Reply #3 on: August 20, 2015, 09:10:11 PM »
In the event of a false-positive from your Antivirus Software, post your antivirus name & version below, we will proceed to whitelist the software with the AntiVirus vendor.

If you have a short-term solution, also post below to help others

Thank you for your support.
Please give a solution for bitdefender total security 2015.