WhatsApp FAQ

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How to add contacts?
Import Contacts

WhatsApp force closes, what can I do?
FAQ: Android App Issues

Unable to send messages until service becomes available?
FAQ: Network Problems

The time-stamp on the WhatsApp messages is incorrect, what can I do?
FAQ: Time out of Sync

Can't change profile pictures in WhatsApp?
For Basic users download FishBowl Image Gallary, for Home users there's currently no workaround.

Can't type in my native keyboard language?
We will soon support more languages

How can I change my WhatsApp phone number?
First backup your conversation. (WhatsApp → Settings → Chat Settings → Backup conversations)
Uninstall & Re-install WhatsApp. When prompted to fill in a number, fill in the new phone number.

I want to move my WhatsApp from YouWave Basic-to-Home, where do I start?

(Your phone number) is no longer allowed to use our service?
Please contact support@whatsapp.com to unblock your phone number

Directory structure (few examples)

Profile Pictures of WhatsApp Contacts

Received pictures
/sdcard/WhatsApp/Media/WhatsApp Images

Send Pictures
/sdcard/WhatsApp/Media/WhatsApp Images/Sent

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