joswa
Newbie
Posts: 6
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« on: March 21, 2012, 01:06:44 AM » |
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I've downloaded the trial version of YouWave v2.2.1 but after installing, the right hand side of the panel does not show anything, no Android OS is seen. It's transparent. I've uninstalled and re-installed several times but no hope! Attached pls. find the files for your debugging. Pls. help!
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YouWaveModerator
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« Reply #1 on: March 21, 2012, 01:39:21 AM » |
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Try this:
- uninstall first
- Restart your computer
- Right click on the installer (Not Double Click)
- Run as Administrator
I had the same problem and solved it this way...
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___________________________________________________________________________ Frequent Asked Questions (FAQ) here: http://youwave.com/forum/index.php?topic=3439.0DO NOT SEND PERSONAL MESSAGES ___________________________________________________________________________ |
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joswa
Newbie
Posts: 6
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« Reply #2 on: March 21, 2012, 01:58:13 AM » |
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Tried but not successful. FYI, my PC machine has to log to a network account but my account has already granted administrator right.
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joswa
Newbie
Posts: 6
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« Reply #3 on: March 21, 2012, 02:34:40 AM » |
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Actually, if I install youwave "run as administrator". After installation and click run, it got "Initialization Error: Please reinstall Youwave"!
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YouWaveModerator
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« Reply #4 on: March 21, 2012, 04:59:50 AM » |
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Did you restart after you removed youwave (This seems to be very important)
And then run the installer as Administrator
Some computers might have administrator priveleges for the users, but limited priveleges for the applications...
The level of limitations for the applications are set in the configuration panel and can differ from computer to computer...
That's why I suggested run as administrator to bypass any possible limitation... as a precaution... just to be sure....
Under normal circumstances this shouldn't be a problem
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« Last Edit: March 21, 2012, 05:17:16 AM by reconx86 »
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___________________________________________________________________________ Frequent Asked Questions (FAQ) here: http://youwave.com/forum/index.php?topic=3439.0DO NOT SEND PERSONAL MESSAGES ___________________________________________________________________________ |
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joswa
Newbie
Posts: 6
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« Reply #5 on: March 21, 2012, 08:38:33 PM » |
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I've tried the following,
1. Uninstall it completely.
2. Restart the Windows.
Then case 1:
1. Install the exe by selecting "Run as..." and select "Administrator".
2. Then after installation, click to run (as normal user with administration right).
3. Got, "Initialization Error: Please reinstall YouWave".
case 2:
1. Right click on the icon of "Youwave_android" and run as "Administrator".
2. The application shows up but the right hand side of the panel is still transparent. Nothing happened!
Are the above methods following your suggested procedures? If no, what does go wrong?
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YouWaveModerator
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« Reply #6 on: March 22, 2012, 01:41:02 AM » |
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I'm gonna seek the admin to take a look at this thread
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« Last Edit: March 22, 2012, 01:49:37 AM by reconx86 »
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___________________________________________________________________________ Frequent Asked Questions (FAQ) here: http://youwave.com/forum/index.php?topic=3439.0DO NOT SEND PERSONAL MESSAGES ___________________________________________________________________________ |
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YouWaveAdmin
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« Reply #7 on: March 22, 2012, 10:49:12 PM » |
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The issue should be related to the fact that your account is a network based.
Can you tell us where is your HOME directory? You can find out by issuing:
echo %USERPROFILE%
Type the above in command prompt...
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« Last Edit: March 23, 2012, 06:21:26 AM by reconx86 »
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joswa
Newbie
Posts: 6
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« Reply #8 on: March 25, 2012, 07:15:52 PM » |
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Actually, I have tried on two scenarios:
1. One PC on a networked based account and the report after running "echo %USERPROFILE%" is "C:\Documents and Settings\wflee.ASTRI.001". The account has administrator right.
2. Another is a Virtual Machine running Windows XP SP2 on a VMware workstation and it reports, "c:\Documents and Settings\wflee". The account running YouWave also has administrator right.
Both machines got the same result: The Android OS does not start.
Thx!
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YouWaveAdmin
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« Reply #9 on: March 25, 2012, 10:54:13 PM » |
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Can you see whether under these two cases, do you have the following directories under "%USERPROFILE%" directory -
youwave
./VirutalBox
On a command prompt, type -
sc query vboxdrv
what do you have?
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joswa
Newbie
Posts: 6
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« Reply #10 on: March 26, 2012, 07:05:10 PM » |
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Yes, both cases have the two directories,
For the command, "sc query vboxdrv",
Both Case 1 & 2 report,
SERVICE_NAME: vboxdrv
TYPE : 1 KERNEL_DRIVER
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
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YouWaveAdmin
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« Reply #11 on: March 31, 2012, 11:49:08 AM » |
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We still suspect it has to do with a unknown permission issue related to your network based accounting. But from the information you provided, it looks good. So the cause is still not clear...
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AndroidFan
Newbie
Posts: 16
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« Reply #12 on: April 05, 2012, 08:38:05 AM » |
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I had the same problem.
I uninstalled Oracle Virtual Box, YouWave and restarted my computer.
Installed YouWave and it worked!
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portannalamadosca
Newbie
Posts: 2
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« Reply #13 on: April 16, 2012, 05:47:56 AM » |
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I had the same problem.
I uninstalled Oracle Virtual Box, YouWave and restarted my computer.
Installed YouWave and it worked!
I have the same problem.. how can I uninstall Oracle Virtual Box? I can't find it in the control panel -installation programs.. I can only uninstall Youwave.. I uninstalled it, installed it again but it doesn't work on my Windows Xp professional sp3... |
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