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YouWave Forum > General Category > Technical Issues and Support > Installation Failed Error Message
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Author Topic: Installation Failed Error Message  (Read 2349 times)
adp88
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« on: November 12, 2011, 08:18:59 AM »
 I've been using Whatsapp on Youwave and it's been working perfect until now. I had to reinstall it, now when it loads 100% after downloading it, it gives me a error message : Installation Failed [INSTALL_FAILED_MISSING_SHARED_LIBRARY].

I have tried reinstalling YouWave as well to no avail. I'm pretty novice at this. Could you please tell me how to fix this so I can get my Whatsapp runnning again?

Thanks in advance.
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abgne
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« Reply #1 on: November 13, 2011, 08:58:09 PM »
I have the same problem.
How to fix it?
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YouWaveAdmin
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« Reply #2 on: November 13, 2011, 10:55:23 PM »
If Whatsapp used to work fine, are you now using a new version of Whatsapp?
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adp88
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« Reply #3 on: November 13, 2011, 11:08:28 PM »
No, its the same one which comes under YouWave's 'Online Content' Whatsapp(Click and run) - so basically the same version as earlier.
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YouWaveAdmin
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« Reply #4 on: November 14, 2011, 03:24:13 PM »
YouWave's 'Online Content' Whatsapp(Click and run) is a link to the current Whatsapp app on whatsapp site. So if it is updated, the one downloaded through "Online Content" also changes.

What we find out is that Whatsapp has updated itsversion and now the new version has a compatibility issue with YouWave 2.0.0.

<Update 11/21/2011> Please download new version YouWave 2.1.0 to see if the problem goes away.
« Last Edit: November 21, 2011, 11:34:35 AM by YouWaveAdmin » Logged
Frequent Asked Questions (FAQ) here: http://youwave.com/forum/index.php?topic=3439.0
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